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I get a "User password is required for authentication" (error message)

Applies to

SA Server/ID Confirm


By default the OATH and Time Based policies require to authenticate with both an OTP and a password.For example the RADIUS agent redirects the password to the LDAP and the OTP is verified by SA Server.In this case the policy should be configured to disable the user password.

Log on SA Server Admin Portal and choose the policy of tokens used. Inside the policy information in User Password Rule: select "Disabled" choice to disable the password validation and update.

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