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I get the error "Operation Failed" when trying to create a user setup under Windows 7

Applies to

All Classic Client versions on Windows 7


This error means that the Classic Client toolbox process (GSToolbox.exe) does not have the sufficient rights to create the user setup.

It can be solved by launching the process "as administrator"
Go to

C:\Program Files\Gemalto\Common\Classic Client Toolbox
C:\Program Files (x86)\Gemalto\Common\Classic Client Toolbox

Right-click on GSToolbox.exe and select "Run as Administrator".

More information

This error specifically occurs when drivers are embedded in the user setup.


Modifications to the operating system can lead to unrecoverable errors. Modifications are reserved to advanced users. If you do not feel confident we recommend creating a System Restore Point before performing changes.

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